Latest review first
Haband - Location
Something went wrong. I need the location to be changed the Hanband that I'm complaining about is located in San Antonia, TX 78265. Please do not post. I just need for you to change the location. Thank you for supporting me with this issue. They continues to harass me. I don't know how to change the location.
Do not do business with Haband uinless, you want to get ripped off. They try to make you pay them forever especially, when you make a small purchase with them. I said that I'm not sending you anymore money and I'm not going to say it again. I placed a small order with...Read more
I ordered 2 pants. I ordered both to be shipped to my son. I just noticed that 1 pants is on the way to my address. I called Haband. I forwarded tge confirmation email to ship it to my son. Tgey wouldn’t call Ups or Fedex to pick it up. They wouldnt refund my shipping...Read more
Haband - Lied about free shipping
Charged $8.99 shipping for my first ever order. They claimed I used a code which reduced the pants by $5.00 & voided free shipping. I used no code. A rep lied that it was a web issue & I will be refunded $8.99. Another order they scammed again
Haband in Mahwah, New Jersey - Returns
I attempted to call and return, they disconnect you or transfer you to a non-person where you leave a number. The average wait is 30 minutes I believe the call center is out of the country because they have difficulty communicating I have talked to Shawn and he will disconnect you so I have not been able to return my items. DO NOT ORDER FROM THIS COMPANY
Haband - The worst company to get refund back from
It has been over 30 days since I returned a coat to Haband because it didn’t fit. I’m still getting the run around as to when I will actually get my money back. I have been put on hold for over an hour with customer service, I’ve been hung up on by customer service because they don’t want to refund my money. I’ve sent countless emails and keep receiving the same standard response , we’re working on processing your refund. This is just crazy shelfish company tatics to not return your money. Terrible company.
I didn't like
- Failure to refund money
Haband - Terrible
Order to shower curtain and dark burgundy and it came to me in Rust they want me to pay $9 just ship it back they won't even call me back or do anything
I tried the VIP service for many supposed savings, but the service from the company was terrible. I could not get the account for the VIP service to work; getting through to customer service took much time. A pair of shoes I wanted was put on back order. I tried to...Read more
- Low prices for decent goods
I didn't like
- Refusal to cancel items not delivered within 8 weeks
- Poorly trained cs people without authority
- Long waits to talk with anyone
Ordered items on 12/15/18 in time for Christmas. Order was received by Haband on the 15 but shipping label was not created until 12/19. IT WAS NOT RECEIVED by UPS until 12/21. Six days to pull and ship an order? in this day and age that is ridiculous, But wait it gets...Read more
Haband in Mahwah, New Jersey - If you order do it months ahead of time
I ordered a shirt for a Christmas present on Nov 25th, I contacted customer service last week and was told I would have it by Friday, Dec 14th the shipping company has an update but nothing since than and still no package, this was a Christmas gift. Very disappointed and wont ever order from them again!!
Do you have something to say about Haband? What happened? What can we help you with?