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1] Customer service is in the Philippines. They are not helpful and do not give you a resolution. Their English is very, very poor. They will NOT give you a manager when you ask for one. 2] Sent a return on 1/30/2018. It was received by your company on either 2/2/18 or...
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UrbanEasternLowlandGorilla
UrbanEasternLowlandGorilla

All I want is a resolution. I want the exchanged suits. Why is this so hard?

1.0
#1232879
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Haband - I ordered two items by phone with credit card, in March, I g

I orderd the two items in march.ive called every week, one girl said they got the order and took$63.95 out of my account and it would come in 10 days, called this morning and a guy says they see no order, do not risk ordering from them, i have proof on my bank statement where they took out the money, next step is an attorney.
1.0
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Discounts and Special Offers
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#1232238
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Placed two orders from new catalog (source code 166) . Several items claim a reduced price if you order more than 1 . Check the price in cart the price does not reduce . Example item 13t1d if you buy three the price should go from $11.99 ea. To $8.99 ea but it does...
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#1230845
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WILL NEVER ORDER FROM YOU AGAIN RT SHOES THAT WERE $24.99 AND THEY ONLY WANT TO GIVE ME 15.00 CUST SERV REPS AR VERY RUDE AND NOT HELPFUL I EXPLAIN THAT THE ORDER FORM SAID FREE SHIPPING AND RTS HE ? WHY I RT THE SHOES I EXPLAIN THAT THEY DID NOT FIT RIGHT AND WERE...
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I didn't like
  • Worse ever
#1226955
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Order placed 3/5/18. Two weeks later no confirmation emails for shipment. So like so many I have read before this I call. I get upset quickly as I cannot understand why they are saying I owe more money! Really!! Incredible! Placed 4 separate orders, receiving emails to...
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I didn't like
  • Customer service handling problem
  • Product not yet delivered
#1226646
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Haband - Absolutely HORRIBLE service

Order placed 8 days ago, 6 of those being business days. All items were shown as "available" at order time. Now I am told I placed my order 3 days after I really did, and i have a confirmation email to prove it. Representative tells me the items will ship in another 6 to 8 business days. WTF? This outfit has NO customer service. AVOID AVOID
#1225313
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I paid extra shipping to have my order (jacket) shipped on 3 days. I should receive it today. Ordered on 29th. (March) My calculations brings me to the 2nd or 3rd the latest. I just talked to a superviser and was told the 3 days starts after a 2 or 3 days processing...
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#1224554
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Haband - Did not receive what I ordered

On 3-2-18 I mailed a check for $29.98 for a pair of shoes on 3-5-18 my check was cashed I have not received no shoes iam Dan Gable 328Hilbish ave Akron Ohio 44312
#1222078
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Haband - Tops ordered and returned

I ordered two tops back in November 2017. Received them and returned them promptly because of fit . As of today March 28, 2018, after several phone calls and emails I have received no refund excuses and now saying there’s return charges unpaid . Will never do business here again . I’d advise others to think twice !!
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1221539
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Contact Haband

Mailing Address:
Haband Company, LLC.
#1 Bargain Place
Jessup, PA 18434-1834
Phone:
(800) 742-2263
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My zipper on my new winter jacket broke. The jacket was a couple of weeks or maybe even shorter than there 90 day warranty. A zipper should last longer than 90 days. I mailed the jacket back to the company and they mailed the broken jacket back to me. Shame on this...
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I didn't like
  • Exchange policy
#1219846
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