1] Customer service is in the Philippines. They are not helpful and do not give you a resolution. Their English is very, very poor. They will NOT give you a manager when you ask for one. 2] Sent a return on 1/30/2018. It was received by your company on either 2/2/18 or...Read more
Haband - I ordered two items by phone with credit card, in March, I g
I orderd the two items in march.ive called every week, one girl said they got the order and took$63.95 out of my account and it would come in 10 days, called this morning and a guy says they see no order, do not risk ordering from them, i have proof on my bank statement where they took out the money, next step is an attorney.
Placed two orders from new catalog (source code 166) . Several items claim a reduced price if you order more than 1 . Check the price in cart the price does not reduce . Example item 13t1d if you buy three the price should go from $11.99 ea. To $8.99 ea but it does...Read more
WILL NEVER ORDER FROM YOU AGAIN RT SHOES THAT WERE $24.99 AND THEY ONLY WANT TO GIVE ME 15.00 CUST SERV REPS AR VERY RUDE AND NOT HELPFUL I EXPLAIN THAT THE ORDER FORM SAID FREE SHIPPING AND RTS HE ? WHY I RT THE SHOES I EXPLAIN THAT THEY DID NOT FIT RIGHT AND WERE...Read more
I didn't like
- Worse ever
Order placed 3/5/18. Two weeks later no confirmation emails for shipment. So like so many I have read before this I call. I get upset quickly as I cannot understand why they are saying I owe more money! Really!! Incredible! Placed 4 separate orders, receiving emails to...Read more
I didn't like
- Customer service handling problem
- Product not yet delivered
Haband - Absolutely HORRIBLE service
Order placed 8 days ago, 6 of those being business days. All items were shown as "available" at order time. Now I am told I placed my order 3 days after I really did, and i have a confirmation email to prove it. Representative tells me the items will ship in another 6 to 8 business days. WTF? This outfit has NO customer service. AVOID AVOID
I paid extra shipping to have my order (jacket) shipped on 3 days. I should receive it today. Ordered on 29th. (March) My calculations brings me to the 2nd or 3rd the latest. I just talked to a superviser and was told the 3 days starts after a 2 or 3 days processing...Read more
Haband - Did not receive what I ordered
On 3-2-18 I mailed a check for $29.98 for a pair of shoes on 3-5-18 my check was cashed I have not received no shoes iam Dan Gable 328Hilbish ave Akron Ohio 44312
Haband - Tops ordered and returned
I ordered two tops back in November 2017. Received them and returned them promptly because of fit . As of today March 28, 2018, after several phone calls and emails I have received no refund excuses and now saying there’s return charges unpaid . Will never do business here again . I’d advise others to think twice !!
My zipper on my new winter jacket broke. The jacket was a couple of weeks or maybe even shorter than there 90 day warranty. A zipper should last longer than 90 days. I mailed the jacket back to the company and they mailed the broken jacket back to me. Shame on this...Read more
I didn't like
- Exchange policy
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