Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

In january i placed a order for a black ultamit parka in black 4xl the day i got the catalog and they told me it was already on back order and i would get it in feburary. So on feburary 11,2017 i ccalled to check on my order and they tell me it's been canceled. I did not cancel the order haban cancled the order themselves because they claim they don't know when they would be getting them even thou on line claims that they are in stock and the third person that i talked to at haban said that they are due to arrive at the end of feburary guaranteed.

Product or Service Mentioned: Haband Customer Care.

Reason of review: Order processing issue.

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