Product: Haband Customer Care Clear all filters (53 of 53 reviews match)
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Waiting to get an answer from my question.Said answered within a few hours and it is going on 12 hrs. I have called and the person on the other end of the phone did not understand me nor I them. This is very frustrating. I need to know the status of my order. How long...
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Anonymous
Doris Thomas

Trying to get information on the jacket I ordered for my husband. Received letter on back order several weeks ago but nothing since. I call with my results. Can somebody pl...

Product
Haband Customer Care
I didn't like
  • Not being informed of status of my item
#1138938
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Two days ago, I placed an order with Haband for approximatly, $200.00. The order taker was Noel. I selected several free gifts from Haband Flyers and catalogs. I requested a Free Sherpa Blanket. I was told that I could not select that free gift because I had already...
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Anonymous
sayla

um. don't you think u should delete ur private info from ur post...?

4.2
Product
Haband Customer Care
I liked
  • Clothing
  • Product selection and pricing
  • Very good
I didn't like
  • Special gifts
#1137963
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I called 3 times to get a length on a top I wanted, you could tell they didn't understand a word I was asking.So from here on out, no more ordering from this company. I have requested no more catalogs either. When I asked the length, they would say we have it in stock,...
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1.5
Product
Haband Customer Care
#1130886
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Haband Customer Care Review

#928428
This is the worst customer svc francis is his name never talked to aclueless person in my lifehe istotally unfamiliar with their own web site they send you gift cardwith how to redeem phone no where the person doesnot know how to redeem if you want to get aggravated call theirnumber syed
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Haband Customer Care Review

#927474
1.9
Details
HABAND has the WORST customer service. My last 2 orders were a big disappointment & this writer will look elsewhere for our catalog buys. Remove us from your mailing list: customer 0353-754-930 and 0370-560-591 Posted Sept. 28, 2016
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Customer service
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Haband Customer Care Review

#893741
4.4
Details
I am a female customer I have purchased items for both men and women yet you NEVER send me any offers for women's clothing what's up with that????
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Additional Fees
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Haband Customer Care Review

#861663
1.4
Details
Incompetent Gumps!My tale is too long to type but be aware if you have any special situation that involves customer service you are doomed! I will never order from them again.
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Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
I returned half the items I bought; but Haband refused to give me a refund. Haband also charged me for the return postage which I had paid out of pocket. They charged me a second time for a cancelled back-order that Paypal showed was already paid. Haband rushed to ship...
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Anonymous
Lanamme

Luckily, Paypal agreed with me. It looks like Paypal is giving me the full refund. Haband finally came through with a portion but still hasn't got it right. I'm hoping it's b...

2.5
Product
Haband Customer Care
I didn't like
  • Refused to give proper refund
  • Double-charged
  • Poor shipping practices
#1119123
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I made an order of 2 different items which one was the wrong item & I didn't like the other item so I returned.So, they credit my credit card account less 9.99 as per their return policy but on the same day charge my account another 9.99. When they finally answer the...
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1.6
Product
Haband Customer Care
#1110415
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I would have stopped ordering from Haband but I'm glad I don't have too. I'm disabled and it's much easier ordering from Haband. I love the quality and also things for my household. So hopefully this will correct my problem. Being a reg customer I deserve to receive...
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4.1
Product
Haband Customer Care
I liked
  • Product selection and pricing
I didn't like
  • Level of service provided
  • Athat after stating the fact for me being allowed free shipping
#1091808
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My 96 year old mother uses this as her only shopping source.Often her orders are filled with the wrong merchandise which means I have to package it up and take it to the post office for return. Recently she ordered a Dell laptop computer with a Vista operating system....
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Anonymous
Billy Thompson

I ordered something from Haband on 8/8/17. It has still not been shipped. I ordered shoes from them and when they came in they looked like something that might have been worn,...

Anonymous
B. ROGERS

oh one more thing i will be talking to the BBB about this company

Product
Haband Customer Care
#1087173
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Ordered two pair of shoes from Haband. The shoes ran small and I returned them at my expense. (No Free Returns). Upon the company giving me credit they only provided credit for one pair of shoes, and said they were charging me an addition $9.99. The customer service...
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Anonymous
Omeata Henry

I, can see what the Remittance fee is about. You charge my credit card $1.99, for the Haband VIP plus service but no where on the account paper , shows where my VIP Plus memb...

Product
Haband Customer Care
#1073275
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Ordered a bra online from Haband catalog. Sent back to exchange for one size larger 6/5/17. Hadn't received new one by 6/28/17. Called Haband, was told to deal with their manufacturer who drop shipped this item. Called manufacturer, Glamorise Foundations, was told my...
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Anonymous
MIKE j

HABAND-A company who promises big and cannot deliver. I have had order disputes over the phone with their well trained primates. Wrong size-"Oh just send it back" "you pay pos...

1.0
Product
Haband Customer Care
I didn't like
  • Haband should deal with their manufacturers
  • Way it was solve and not paid in full credit
#1073232
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I will not do business with a company that talks out of both sides of their mouth. I told Customer service that and they just said ok. I have never had this problem with Haband before. Back when you sold mens ties etc. I guess you just got too big for the little...
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Anonymous
Patricia Younger

I am really not interested in what other customers have to say plus I think the title"Pissed customers" is a little beneath Haband's dignity. Please note I said "I think"it a...

1.0
Product
Haband Customer Care
I liked
  • Merchandise carried
#1068621
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