Product: Haband Customer Care Clear all filters (55 of 55 reviews match)
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I ordered 3 items at $42.They were very skimpy, so I used the enclosed return form and shipping label. I listed the 3 items I needed exchanged , and included the listed $10 service charge. They did not exchange any items. They cashed the $10 check and sent me a refund...
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Haband Customer Care
#1149097
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I called in today to place an order.The customer service representative was Mark. I wish to compliment you on a great, knowlegable and courteous young man. Thank you and I hope you let him know he did a great job. I have no complaints with the service I received. To...
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3.1
Product
Haband Customer Care
I liked
  • Mark at customer service
#1144850
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Waiting to get an answer from my question.Said answered within a few hours and it is going on 12 hrs. I have called and the person on the other end of the phone did not understand me nor I them. This is very frustrating. I need to know the status of my order. How long...
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Anonymous
Doris Thomas

Trying to get information on the jacket I ordered for my husband. Received letter on back order several weeks ago but nothing since. I call with my results. Can somebody pl...

Product
Haband Customer Care
I didn't like
  • Not being informed of status of my item
#1138938
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Two days ago, I placed an order with Haband for approximatly, $200.00. The order taker was Noel. I selected several free gifts from Haband Flyers and catalogs. I requested a Free Sherpa Blanket. I was told that I could not select that free gift because I had already...
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Anonymous
sayla

um. don't you think u should delete ur private info from ur post...?

4.2
Product
Haband Customer Care
I liked
  • Product selection and pricing
  • Very good
  • Clothing
I didn't like
  • Special gifts
#1137963
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I called 3 times to get a length on a top I wanted, you could tell they didn't understand a word I was asking.So from here on out, no more ordering from this company. I have requested no more catalogs either. When I asked the length, they would say we have it in stock,...
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1.5
Product
Haband Customer Care
#1130886
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I returned half the items I bought; but Haband refused to give me a refund. Haband also charged me for the return postage which I had paid out of pocket. They charged me a second time for a cancelled back-order that Paypal showed was already paid. Haband rushed to ship...
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Anonymous
Lanamme

Luckily, Paypal agreed with me. It looks like Paypal is giving me the full refund. Haband finally came through with a portion but still hasn't got it right. I'm hoping it's b...

2.5
Product
Haband Customer Care
I didn't like
  • Poor shipping practices
  • Double-charged
  • Refused to give proper refund
#1119123
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I made an order of 2 different items which one was the wrong item & I didn't like the other item so I returned.So, they credit my credit card account less 9.99 as per their return policy but on the same day charge my account another 9.99. When they finally answer the...
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1.6
Product
Haband Customer Care
#1110415
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I would have stopped ordering from Haband but I'm glad I don't have too. I'm disabled and it's much easier ordering from Haband. I love the quality and also things for my household. So hopefully this will correct my problem. Being a reg customer I deserve to receive...
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4.1
Product
Haband Customer Care
I liked
  • Product selection and pricing
I didn't like
  • Level of service provided
  • Athat after stating the fact for me being allowed free shipping
#1091808
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My 96 year old mother uses this as her only shopping source.Often her orders are filled with the wrong merchandise which means I have to package it up and take it to the post office for return. Recently she ordered a Dell laptop computer with a Vista operating system....
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Anonymous
Billy Thompson

I ordered something from Haband on 8/8/17. It has still not been shipped. I ordered shoes from them and when they came in they looked like something that might have been worn,...

Anonymous
B. ROGERS

oh one more thing i will be talking to the BBB about this company

Product
Haband Customer Care
#1087173
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Ordered two pair of shoes from Haband. The shoes ran small and I returned them at my expense. (No Free Returns). Upon the company giving me credit they only provided credit for one pair of shoes, and said they were charging me an addition $9.99. The customer service...
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Anonymous
Omeata Henry

I, can see what the Remittance fee is about. You charge my credit card $1.99, for the Haband VIP plus service but no where on the account paper , shows where my VIP Plus memb...

Product
Haband Customer Care
#1073275
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