Purchased some shoes in a certain size and color. Received them - wrong color.
Many calls made, many emails sent to the customer rep folks. Poor service. After dealing with them and receiving no satisfaction, I decided never to buy from them again. One of the reps I finally was able to speak to, but we had a language barrier, told me to send the shoes back and they would send the correct ones.
I only wanted a credit and nothing else because overall the customer service was poor and I did not want to hassle with them again.
Of course the shoes have to go back and my cost. And, you can wait 8 weeks for a credit.
Monetary Loss: $40.