Sir, Haband is a BIG Company, with tons of customers, not just you and me; therefore, you must give them time, in order to get to you. Also with a company its size, all orders are NOT sent by UPS, some by USPS.
Also since it is the Holidays too, you have to allow extra time for this. If you needed the item by a certain, always order earlier, so it will arrive by the time you need it.
I never have any trouble, because Haband always send a email, notifying me, when it was processed, and another email, when it was shipped. Don't judge them on one bad experience, OK?
Reason of review: Good quality.
I liked: Overall.