I see a monthly charge on my Master card for $14.97 and do not know what it is for and certainly do not want it.... I am being charged for a Haband VIP plus and I do NOT want it. I am satisfied with most of the products that i receive from you, but I do not want...Read more
Ellenville, New York
BECAUSE OF MISLEADING EMAILS I SIGNED UP ON HABAND VIP PLUS AND I DON'T WANT IT I WANT IT CANCELLED ASAP NO MORE EMAILS INVOLVING HABAND VIP PLUS BECAUSE I DON'T WANT IT DO YOU GET WHAT I'M SAYING NOW CANCEL IT ASAP AND DON'T SEND ME ANYMORE MISLEADING EMAILS THE LAST...Read more
I ordered product on 8/25/17 on their web site. Still do not have the product. When I called today - 9-14-17 they said product shipping was delayed because their warehouse was closed due to hurricanes. I asked where is your warehouse and she said PA!! I said I ordered...Read more
I didn't like
- Delivery time
- Customer service handling problem
Haband - Rip off
I ordered online and it's been a month before they shipped my order. What's more frustrating is the will trick you that you will get $15 off. Once you click on getting it, it will automatically put you on vip *** membership that I never authorized and charged me $14 a month. Fraud. Never again i will deal or order with them ever.
Haband - Great customer service!
An elderly confused family member signed up for VIP 4 years ago. We called customer service to stop the monthly charge. They took care of it, gave her a refund, and everyone we spoke to was cheerful and polite. I'm a new customer now!
Dhgate Customer Care Review
Didn't know it would be so hard to place an order. Was offered habands c.c. and discounts. Told lady I didn't want it but kept pushing it. So told her cancel order and hung up. But still processed it and got email saying so. Refund c.c asap.
Short Review on April 23, 2017
Canceled order and was still processed. Refund on c.c. asap.
I returned an item from Haband on May 2 with tracking, which they acknowledged they received on May 10. I have called four times, with no refund in site. Each time they said the warehouse did not get the information, they would get the information to the warehouse, and...Read more
I didn't like
- Whole experience
My 96 year old mother uses this as her only shopping source. Often her orders are filled with the wrong merchandise which means I have to package it up and take it to the post office for return. Recently she ordered a Dell laptop computer with a Vista operating system....Read more
Purchased tops for my mother-in-law and myself opened a Haband credit card- horrible mistake. Returned all tops as they did not fit - when I received the bill I called because I had returned the items 2 weeks prior. The said they had credited my account except for...Read more
I wonder how many hours the clerks or employees of HABAND have to attend classes on how to come up with excuses as to why you did not receive your merchandise or a REFUND to your credit card. They have more reasons than I could ever think of, if it's not the right code...Read more
I called customer service I got on the computer. Explained my problem. Had free shipping post card for my birthday which expires 8/31/2017. It's 8/23/2017. corrected problem; when I receive the order I will call and they will reverse shipping charge. I have been a long...Read more
I place a order on phone and was told all was in stock on the 28th of August and would have it in 5 days not e-mail telling me I even order it. I called the 2nd and the web site said it was backordered I call rep they tell me O no all good your order is ready to ship,...Read more
I ordered two items in mid January 2017. They were way too big so I returned them with instructions on the return sheet in the correct area to send me two new items in a smaller size. I never heard from them but March 5 they credited my credit card and I didn't hear...Read more
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