I just ordered from haband on 9-16-17. The item, some fleece lined shoes cost 17.99, plus shipping and handling. Total $23.98. Just found from my bank they took out another again that day for the same amount. It was a pre authorized charge. Just found out today when I...Read more
I have been shopping with them for about 6 months. I have read horrible reviews about the company and its customer service dept. Thus far, I have dealt with only professional customer service people who were extremely helpful. Granted, some of their products are...Read more
I ordered product on 8/25/17 on their web site. Still do not have the product. When I called today - 9-14-17 they said product shipping was delayed because their warehouse was closed due to hurricanes. I asked where is your warehouse and she said PA!! I said I ordered...Read more
I didn't like
- Delivery time
- Customer service handling problem
Haband - Rip off
I ordered online and it's been a month before they shipped my order. What's more frustrating is the will trick you that you will get $15 off. Once you click on getting it, it will automatically put you on vip *** membership that I never authorized and charged me $14 a month. Fraud. Never again i will deal or order with them ever.
Haband - Great customer service!
An elderly confused family member signed up for VIP 4 years ago. We called customer service to stop the monthly charge. They took care of it, gave her a refund, and everyone we spoke to was cheerful and polite. I'm a new customer now!
Dhgate Customer Care Review
Didn't know it would be so hard to place an order. Was offered habands c.c. and discounts. Told lady I didn't want it but kept pushing it. So told her cancel order and hung up. But still processed it and got email saying so. Refund c.c asap.
Short Review on April 23, 2017
Canceled order and was still processed. Refund on c.c. asap.
I place a order on phone and was told all was in stock on the 28th of August and would have it in 5 days not e-mail telling me I even order it. I called the 2nd and the web site said it was backordered I call rep they tell me O no all good your order is ready to ship,...Read more
I am a new customer to haband,i ordered a pair of women's sneakers in a six and a half medium and they sent a size six,i had to pay to send them back for the right size,they sent me the size six again, this time they sre going to pay for the return not me,I'm not going...Read more
I called customer service I got on the computer. Explained my problem. Had free shipping post card for my birthday which expires 8/31/2017. It's 8/23/2017. corrected problem; when I receive the order I will call and they will reverse shipping charge. I have been a long...Read more
Purchased tops for my mother-in-law and myself opened a Haband credit card- horrible mistake. Returned all tops as they did not fit - when I received the bill I called because I had returned the items 2 weeks prior. The said they had credited my account except for...Read more
HABAND update. After a month of waiting for HABAND TO REFUND MY CREDIT CARD I FINALLY GOT IT. I was irritated with this company because I made a purchase of $52.95 4 days later I got an email from HABAND that shipping was free, since it was only 4 days I called them...Read more
I wonder how many hours the clerks or employees of HABAND have to attend classes on how to come up with excuses as to why you did not receive your merchandise or a REFUND to your credit card. They have more reasons than I could ever think of, if it's not the right code...Read more
My 96 year old mother uses this as her only shopping source. Often her orders are filled with the wrong merchandise which means I have to package it up and take it to the post office for return. Recently she ordered a Dell laptop computer with a Vista operating system....Read more
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