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2.2 Based on 155 reviews
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  • From mobile
  • 1 hour ago
  • #927474

HABAND has the WORST customer service. My last 2 orders were a big disappointment & this writer will look elsewhere for our catalog buys. Remove us from your mailing list: customer 0353-754-930 and 0370-560-591 Posted Sept. 28, 2016

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I spent an hour trying to correct a billing error with customer service. They are cheating me out of $60 due to incorrect billing. My complaint will go to my credit card company to investigate. I have a receipt for payment of returned shoes that they are charging me for plus they are over charging on 2 items that I ordered. The customer service employees kept restating the same words not addressing my concerns. They said my returned shoes were... Read more

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I placed an order with Haband by phone. The order came to $30.96. I send a check to Haband for $40.00. I called Haband and they advised me I had a $9.00 credit on their books. Today I got a bill from Haband for $5.93. I called and inquired about how this could happen. CHRISTIE, an employee of Haband advised me I was being charged $14.97 for my being selected as a VIP Haband customer. Listen! I have to pay Haband $14.95 per month to be... Read more

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I have been a Haband customer for several yrs and was mostly satisfied with the things I purchased online. That is until I ordered a glue pen with uv light. When I tried to open, the glue from the pen had leaked and it was so sticky and messy that I just threw it away. I contacted customer service and they said there was nothing they could do since I had thrown it away. The point is not the amount it's the fact that you lost a customer over a... Read more

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i got an advertisement in the mail and there were 2 items i wanted to order there website was very unuser friendly so i called in to place the order i quessed the price i was quoted and the rep made a bunch of excuses the issue was my preferred customer mailing listed the item at 9.99 but i saw the same item on facebook for 5.99 when i asked the rep he said he could not honor the face book price i told him that was down right *** some new... Read more

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I placed an order today by phone. I could hardly understand the person on the other line. The only reason I didn't cancel my order was that I didn't know if she would understand me enough to cancel the order correctly. I am very upset that these jobs are not given to one of the many Americans in the USA that are out of work instead of someone in the Phillipine Islands. This will probably be my last order. Also you could find a better name for... Read more

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I am not fond of giving out my credit card number to someone outside of the USA when I place an order. Every time I call to place an order, I get someone in the Phillipines who speak very broken English. I cannot understand them, and they will not transfer me to someone in the USA. Is this your policy to allow people in the Phillipines to deny our request to speak to someone in the USA? If it is, Please take our name off your mailing list. ... Read more

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This is the worst scam ever done to senior citizens,I have been scammed out 14.97 for months and never told about it till I noticed it on a credit review.I will never buy anything from haband,blair or orchard products and the attorney general of the state should start an investigation of the company or a class action lawsuit.Finally, after undoing hours of calling and investigating their bank said they would try to refund some of the money, they... Read more

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  • From mobile
  • Sep 20
  • #922098

Hola,HABAND!. El dia 8-30-2016,hice un pedido: H9439,Cute&Cozy Payamas. On el # cheque-2810,por valor de: $26.98. Han pasado21 dias,y no he recibido el pedido. Espero recibirlo pronto. Gracias. Veneranda Vaujin.

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I do not desire to have this membership as I was unaware of monthly payments, etc. I just received Terms of Use information regarding the membership, charges, governing law/disputes, etc. I did not have any of this info when the program was offered to me. So I thought this would be a great thing to join. But, no, it is definitely not a great thing. I am not interested to stay involved with this organization and I am running out of words to... Read more

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