Haband - OVERCHARGED
I ordered some shoes from their on line site. I found the ittems advertised in the Veterans of Foreign Wars magazine last month.
The add stated, FREE SHIPPING. When I recieved my charge notce from my bank it showed an $8.97 Charge fro shipping and handling. Contacted Customer service to no avail. Contacted my bank and they purt a freeze on the Pending Charge.
I have even sent a letter to Haband International in New Jersey with copies of my correspondence with their Customer Service. I noticed today that the pending charge was removed and at the same time I recieved an e-mail from Customer service saying it ws too late to cancel the order, that my order went on yesterday.
All this strated from an order on May 29th and I have been fighting with them since. Will never do business witht hem again.
Monetary Loss: $9.
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Comments
Please avoid publishing any personal information and promotional content
How were the walking shoes? I understand the no shipping fee situation, just wondering how was the product.
Bill
When you are checking out,you have to enter a code in the coupon code box in order to get "free shipping". I order from them very often and that is how I get the free shipping. I am sorry you had a bad experience with them.
The total loss and comment line shouldhave read: $8.97 not $87.97