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  • Customers like
    • Good in the past6
    • Shoes4
    • Your clothing4
  • Customers don't like
    • Poor customer service11
    • Delivery time6
    • Telephone service6

  • 1 day ago
  • Footwear and Clothing
  • Prineville, Oregon
  • 6
  • REVIEW RATING 4/5

I purchased some items over 1 year ago from Haband and had to return 2 items. Thinking the credits would be issued in a timely manner as the items were returned immediately I did not make a payment to them. Lo and behold I was charged a late fee and a minimum charge fee? This seemed to trigger a fraudulent situation in which their system kept charging me a late fee and minimum charge fee every... Read more

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  • 2 days ago
  • Advertisements and Cons
  • Albuquerque, New Mexico
  • 1
  • 1
  • 7
  • REVIEW RATING 4/5

I have been ordering from Haband for over 25 years and have never had a bad experience! I just signed up for vipp in error and would appreciate your canceling that request. I have NEVER had a bad experience online shopping with Haband! Customer Service Representatives are always very helpful when placing online orders. My orders are shipped in a timely manner and have never had to return any... Read more

Was this review helpful? 0 0

  • Jul 29
  • Shopping
  • Minneapolis, Minnesota
  • 14
  • REVIEW RATING 4/5

I was waiting for an order to be shipped as it had been a month, and then yesterday I received a letter addressed to Mr. Amy Klein (I'm Ms.), not a man's name; they stated I owed $4.95 on my order and I don't know how they arrived at that number, so I told them to cancel my order and send my money back. Today I received my order. I'm keeping it so ignore my letter please. e mail me at... Read more

Was this review helpful? 0 0

  • Jul 22
  • Online Shopping
  • Mansfield, Massachusetts
  • Haband Return Policy
  • 28
  • REVIEW RATING 4/5

I had been ordering for 2 years with no issues until now. I understand there policy but requested a replacement for on a belt that ripped 1 week after wearing it. It was 2 years old but was never worn. There customer service reps left me on hold for hours till I was hung up on. No supervisors were abailable. One guy said he was forwarding my info to corporate and I should hear back in a week.... Read more

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  • Jul 20
  • Customer Service
  • Elmont, New York
  • Haband Web Only Deals
  • 28
  • REVIEW RATING 4/5

Called 4 times in 47 minutes!! dis-connected by a dim wit oriental!! hire people who speak clear concise english!!!!!!!!!!! got one argument after another about pricing,...sales..promo codes!!! AWFUL!!!!!!!! Called customer service...put on hold...hold...hold...hold..not worth the aggravation and time wasted!!!!!!!!! now--give me another reason to hate this company!!!!!! forget about getting... Read more

Was this review helpful? 1 1

  • Jul 17
  • Cellular Phone
  • Muncie, Indiana
  • Watch
  • 48
  • REVIEW RATING 4/5

After 2 days of frustrating phone calls, talking to people you couldn't hear nor understand, I finally spoke to supervisor today. Trying to explain to whoever answered my call that all I wanted was to talk to whomever that could help me with directions on how to set the date/day/month on the watch I received. No directions in box. Told one person that and would you believe they actually told me... Read more

Was this review helpful? 1 0

  • Jul 16
  • Footwear and Clothing
  • Haband Clothing
  • 41
  • REVIEW RATING 4/5

Very frustrating in communicating with customer service. Will not order from this company again. Customer service personnel should be able to speak the English language well enough to communicate. After hanging up, I wondered what I could expect. The proper item came, wrong size, so returned. Another long wait until corrected item was delivered, along with a $10 shipping fee. If ordering... Read more

Was this review helpful? 2 0

  • Jul 16
  • Online Shopping
  • Aberdeen, Mississippi
  • 31
  • REVIEW RATING 4/5

My card has been charged starting 10/23/14 after I placed a first order with Haband. I called and had it cancelled. They stopped added it to my Haband credit card and started adding it to my personal credit card. I don't really check my account, because I have only a few transaction. I checked my bank statement yesterday and I have been charged each month. This has to stop. I am reporting... Read more

Was this review helpful? 1 0

  • Jul 14
  • Online Shopping
  • Gastonia, North Carolina
  • Jewelry
  • 28
  • REVIEW RATING 4/5

Where is my order the only thing I receive from you was a pocket watch where is the pen the calculator where is the jewelry I order you will not get paid until I receive my order and what you sent free I am sending back and show you what you sent me.i don't no what kind of business you are running but I want be ordering anything from you again find my order.*** *** *** *** *** *** *** *** *** ***... Read more

Was this review helpful? 1 0

  • Jul 12
  • Footwear and Clothing
  • Rockland, Maine
  • Clothing
  • 36
  • REVIEW RATING 4/5

I have ordered so many times from Haband via the telephone that I got sick of it and finally purchased myself a PC so that I could order over their website. Whenever you call to place an order OR talk to Customer Service - they are located in the Philippines and cannot speak English at all. They mispronounce everything despite you repeating it 6 or 7 times and spelling and re-spelling what you... Read more

Was this review helpful? 1 0

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