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2.2 Based on 138 reviews
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  • Customers like
    • Good in the past 9
    • Clothing 6
    • Your clothing 5
  • Customers don't like
    • Poor customer service 15
    • Customer service 8
    • Telephone service 8

I MADE A RETURN AND OVER 5 WEEKS AND I STILL HAVE NO REFUND!!! THIS IS THE WORST COMPANY EVER!!!! """DO NOT ORDER FROM THIS COMPANY"""""" WE GO ROUND AND ROUND OVER THE PHONE. THEY SAY AFTER FIVE WEEKS THEY DO NOT HAVE MY RETURN PACKAGE IN THEIR WAREHOUSE BUT WILL HAVE IT TOMORROW. IF THEY DON'T HAVE IT NOW, HOW CAN THEY KNOW THEY WILL HAVE IT TOMORROW?? VERY SHADY BUSINESS, WORST CUSTOMER SERVICE EVER, AVOID THIS COMPANY AT ALL COSTS!!! YOU... Read more

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As of today, 6/27/16 I'd like to take this opportunity to write you and, and let you know you know that I did not receipt my order has mentioned above that you shipped on 5/31/16 and you said I will be received by June 27, 2016. it's already passed. So, what I'm supposed to do now file a claim, or wait 2 to 3 more days. Please let me know what next step I should do to know about my order. Again, it is almost ending of this month of June,... Read more

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  • From mobile
  • Jun 28
  • #873170

I came to the web site to make an order using the catalogue as a guide. There is NO connection between the website and your catalogue .It is an overly complicated mess ! I will order the items I need from a competitor . Sorry, you lose .

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I went online and noticed that someone else's order number was on my account. The CSR stated that there was a glitch in the website. This same glitch has been apparent now for almost a month. This order number was also an order of mine from 3 years ago. Anyways a charge of 8.99 was on my credit card and a credit of $11.43 was on my credit card from some sort of return of pants that I never did. I have not ordered anything and do not plan to... Read more

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You have billed me in error, I called last week to correct your problem. That being I do not owe you $98.82. My account with you has been always paid in full with my order's. You need to check back to see this in your records. Like I said, I cleared this matter up with your customer service Please send me a statement that says PAID in full. You have a record on file of our comments with your customer service team. I have a O balance with you. I... Read more

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My elderly Mom was being charged 14.97 a month for the VIP program...she DID NOT sign up for it....this is not the first time I have caught Haband doing this!! You take advantage of the elderly. This is WRONG..she cant afford food and I have to apply for food stamps for her and meanwhile Haband is taking 14.97 a month out of the account!! My name is on this account so I own it,, and IM FURIOUS..customer service was polite but could not... Read more

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I did not have a problem with my order. It arrived timely and was exactly what I ordered. But now, despite repeated requests, I cannot get off their mailing list! They send and send and send mailings that I do not want. Warning--if you order from them you will have them in your life until the day you die! And here are the rest of my 100 words--do not order from Haband unless you are desperately lonely and want mail, do not order from Haband... Read more

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I was going to place an order with these people but after talking with customer service I questioned placing it, the people there are of no help and they are rude. Thank the dear LORD I read the reviews before placing my order via computer, all I can say now is that HABAND is a JOKE, JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE,JOKE I and trying 10 get my one hundreds words in as they requested so I will continue, they... Read more

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2 weeks and my order still has not shipped. Everything was available when it was ordered, now part is back ordered. Delivery time is unacceptable! Customer service sucks! They just say they apologize and that the items are tagged and ready to ship. But you can call back 7 days later and they say the exact same thing! I asked to speak to a supervisor, they said someone would call me back........never did! The worst! No one at customer... Read more

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After placing an order with Haband, I was invited to join their VIP program to "save 15% on future orders." It was not made clear that there is a charge for this "privilege." Imagine my surprise when an additional charge appeared on my credit card for this program! This smacks of fraud--if the program costs money, that should be written in LARGE on the invitation. Also, the phone number that appears on the charge is continually busy, so I... Read more

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