2.4
  • clothing3 votes
  • Pants2 votes
  • Your clothing2 votes
  • Poor Customer Service6 votes
  • Telephone Service5 votes
  • Delivery Time5 votes
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  • 9 minutes ago
  • Online Shopping
  • Boynton Beach, Florida
  • Customer Service
  • 1

I put in an order for my mother 10 days ago. I never received a confirmation. I went online to check order status- there was no record. So I reordered the items 2 days ago. When I received an actual confirmation it had the wrong shipping address even though I am 100% sure I put in the correct address. I called within 1 hour to cancel the order and was told to call back in 24 hours as they... Read more

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  • 12 hours ago
  • Other
  • Port Angeles, Washington
  • 4
  • REVIEW RATING 4/5

I am a senior and get Social Security once a month on the 3rd. Ha band bills me on the 16th. of each month. Haband never told me their would be a $20 late fee if bills where late. I bought a purse that cost $20.00. I have made two payments on the bills of $12.00. but now you've add more late fee on to the bill. Making the purse more money than it cost in the beaning. I think this is very unfair... Read more

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  • 2 days ago
  • Online Shopping
  • Online Order
  • 19
  • REVIEW RATING 4/5

First of all, the ordering process is painful. The catalog pricing does not match the online pricing so I made the mistake of calling in the order. The person assisting argued about the price differential in a heavy middle eastern accent and after finally agreeing attempted to charge shipping when the website clearly indicated the shipping was free. I was told that the website would provide a... Read more

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  • 2 days ago
  • Online Shopping
  • Kansas City, Kansas
  • Leather Jacket
  • 6
  • REVIEW RATING 3/5

The shipping was slow the customer service is terrible foreign customer service people that do not know what they are doing and the leather hats and leather jacket for my husband stink spells like animal urine that they cured the leather with, I have sprayed and disinfected tryed everything trying to get smell out of it was delivered before Christmas and we have treated all this time and they... Read more

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  • Jan 23
  • Footwear and Clothing
  • Phoenix, Arizona
  • Clothier Electronics Shoes Boots
  • 1
  • 1
  • 38
  • REVIEW RATING 4/5

and having spent thousands with HABAND , I have never had a bad order order or shoddy worksmanship , or any defects of any kind , and HABAND was a principal supplier for the US DOD during the end of WW-2 Korea and the beginning of the Nam Era . they became a civillian clothier in ? 1965 , there abouts . The clothing footwear and most home electronics excede my expectations and for the price are... Read more

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  • Jan 22
  • Footwear and Clothing
  • Mahwah, New Jersey
  • Boots
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I ordered a pair of "short boots " that would fit over my leg brace. Come to find out my order was cancelled. I was not notified and have been waiting for the boots. I had polio as a kid and wear a full length leg brace. The boots I ordered (#3014306) on Jan.2 were lined and could have kept my feet warm. The circulation in my right leg isn't the best and I have been looking forward to wearing... Read more

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  • Jan 18
  • Furniture and Decor
  • Everett, Washington
  • Clothing
  • 1
  • 1
  • 38
  • REVIEW RATING 4/5

The clerk took my order by phone, didn't understand I want size 12 average How strange to think that as I have only ordered 12 & 14's in the past. Please do not send these errors to me. Revise to read size 12 average on my order..PLEASE I am Anita J Ford of 11109 -16th Ave SE #210, Everett, WA 98208 Tel # 425 338 2023 I also had a terrible time talking to your agent. I... Read more

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  • Jan 15
  • Shopping
  • New Egypt, New Jersey
  • Vip Plus Package
  • 54
  • REVIEW RATING 4/5

I do not recall authorizing $14.97 monthly charge for VIP Plus. I want Haband to discontinue this charge and credit my account for the 2 months charge appearing on my Visa card. I do not understand the reason for the $14.97 amount on my statement. I do not have any documentation of approving this charge for any reason. Although I have ordered merchandise in the past from Haband, there were a... Read more

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  • Jan 06
  • Footwear and Clothing
  • Saint Paul, Minnesota
  • Duck Boots
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

your Philippine reps suck. they double billed me and couldn't tell me why. they hung up on me when i had a credit card rep on the phone asking why I was double billed. I am still waiting for my order.I dealt with your company before you decided to outsource to the Philippines and was pleased with the service. I will never ever order from you again as long as you have imbeciles for reps. Also when... Read more

Was this review helpful? 2 0

  • Jan 06
  • Online Shopping
  • Rock Hill, South Carolina
  • Gifts
  • 51
  • REVIEW RATING 4/5

I have been a customer of Haband for many years and have always been satisfied. however, in recent years I have noticed a decline in service. On 26 Nov 14 I placed an order for 5 items (Account #0098-686-215, Order #2685487) which were supposed to be Xmas gifts. On or about 20 Dec l4 I received the cardigan, 3 of the other items were cancelled, the sewing machine was placed on back order, as of... Read more

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