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  • Customers like
    • Good in the past6
    • Clothing4
    • Shoes4
  • Customers don't like
    • Poor customer service11
    • Telephone service6
    • Delivery time6

  • 11 hours ago
  • Footwear and Clothing
  • Belmont, California

THE BLUE SHOES YOUR SENT ARE NOT LIKE THE PHOTO SHOWN IN YOR CATALOGUE. PLEASE DO NOT SUBSTITUTE. WHY SHOULD I PAY FOR YOUR MISTAKE? ALSO, CANNOT GET A HUMAN BEING ON THE PHONE. VERY ANNOYING. WHAT HAPPENED TO THE DECENT SERVICE YOU USED TO PROVIDE? I AM NOT SURE I WANT TO ORDER FROM HABAND AGAIN IF THIS IS THE "NEW"HABAND. PLESE SEND ME A REPLY.MAYBE WE CAN SETTLE THIS PROBLEM WITHOUT ALL... Read more

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  • 1 day ago
  • Shopping
  • Los Angeles, California
  • Mens Clothing
  • 3
  • 3
  • 9
  • REVIEW RATING 3/5

CANCEL MY ACCOUNT AND STOP SENDING ME YOU PROPAGANDA. I DONT INTEND TO BUY ANYTHING FROM YOU PEOPLE AGAIN. THANK YOU, THANK YOU, THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU NORMAN GOLUB NORMAN GOLUB NORMAN GOLUB NORMAN GOLUB NORMAN GOLUB NORMAN GOLUB NORMAN GOLUBNORMAN GOLUB NORMAN GOLUB NORMAN GOLUB NORMAN GOLUB HAPPY FORTH OF JULY HAPPY FORTH OF JULY, HAPPY FORTH OF JULY, HAPPY FORTH OF... Read more

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  • 1 day ago
  • Shopping
  • 2

I don't order anything on line, and always send a check. Needed some information before ordering by mail and tried several time, and 3 days, trying to get a customer service representative via telephone, in the United States. Each time I was connected to someone in the Philippines who stated they could not transfer me to customer service in the United States. Let me state that I will not deal... Read more

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  • 2 days ago
  • Footwear and Clothing
  • Columbia, South Carolina
  • Shoes
  • 10
  • REVIEW RATING 3/5

This is one of those Company's with hidden and tricky charges. They charge $9.99 shipping then ship the wrong merchandize and send a label with the appearance of express return and charge your account another $9.99 to return the item. I ordered a pair of shoes from my mother for mother's day at $24.00 and they automatically put me in some VIP status, which only meant they will charge my account... Read more

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  • Jul 02
  • Online Shopping
  • Wichita, Kansas
  • Haband Vip Plus Credit Card
  • 5
  • REVIEW RATING 4/5

you scammed me into signing up for vip plus , but you forgot to mention that it would cost me 14.97 a month to be a member. please cancel my membership. I do not appreciate the fact that you do not tell people that it is going to cost them to be a member. If this is the you do customers that have ordered merchandise from you several times over the last year, I am thinking about not ordering... Read more

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  • Jun 28
  • Footwear and Clothing
  • Hawkins, Texas
  • Exchange Policy
  • 33
  • REVIEW RATING 4/5

I HAVE BEEN ORDERING FROM THIS CO. FOR ABOUT 18 MONTHS AND HAVE NEVER HAD A BAD PRODUCT OR EXPERIENCE UNTIL NOW. I RETURNED THE PRODUCT PER THE INSTRUCTIONS FROM HABAND. I SENT IT CERTIFIED MAIL,RETURN REC.REQUESTED. NEVER GOT THE REC. BUT FOLLOWED IT ON LINE SO I KNEW THEY GOT THE PACKAGE. WAITED FOR MY EXCHANGE NEVER GOT IT,WAITED FOR MY REFUND,NEVER GOT IT. I CALLED HABAND, OH, YES WE HAVE THE... Read more

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  • Jun 24
  • Online Shopping
  • Arlington, Texas
  • Pants
  • 24
  • REVIEW RATING 4/5

American legion July 2015 magazine/back cover ad for Husband slacks 7LX-090U2. June 24, 2015 called 800-543-4810 (philippines) to order 3 pair business pants. Nothing from ad agreed with "what was available.".Supervisor Leslie 3373 useless. Said items wanted only available on-line but wouldn't place my order nor direct me to site so I could order. Spend over 45 min trying. Asked for mgr (it was... Read more

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  • Jun 23
  • Customer Service
  • Brick Township, New Jersey
  • Exchange Policy
  • 20
  • REVIEW RATING 4/5

I CALLED REGARDING AN EXCHANGE - HAD GREAT DIFFICULTY UNDERSTANDING THE CUSTOMER REP. DO ALL COMPANIES NOW HAVE A CUSTOMER SERVICE DEPT. IN INDIA. THIS IS AMERICA AND I THINK ANYONE DOING A TELEPHONE JOB SHOULD SPEAK ENGLISH.UST FOR US DUMMYS WHO DIDN'T TAKE INDIAN FOR A LANGUAGE IN SCHOOL. I CAN NOT GIVE YOU 100 WORDS BECAUSE I I CERTAINLY DID NOT GET 100 UNDERSTANDABLE ENGLISH WORDS FROM... Read more

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  • Jun 18
  • Footwear and Clothing
  • Dallas, Texas
  • Pants
  • 44
  • REVIEW RATING 4/5

I ordered pants on line & (of course) gave my credit card #. Haband Emailed me to say that I would be a "member" for $14.95 per MONTH. (my pants total is $24.49). Here's my Email to it --------------------- Haband VIP Plus 6/18/15 at 12:06 PM VIP Plus Team: WHAT do you think gives you the RIGHT to charge me $14.97 PER MONTH unless I opt out ? ? WHAT's More - I must "log on" by typing... Read more

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  • Jun 16
  • Online Shopping
  • Gloversville, New York
  • Special Offer
  • 33
  • REVIEW RATING 3/5

Called to place an order from summer catalog for Tee's-customer #0372-367-219-source code-163-advertisement read-Misses save on 3or more6.99$eachwomens XLTO 4XL 11.99 ORSAVE ON 3 OR MORE9.99$ ea.. nothing was said about adding 3.00$ each for larger sizes-they said it's an automatic & there's no way to change it-it's Fraud advertisement-it is not in that advertisement-& in thesame book for... Read more

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