Haband Complaints and Reviews

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Haband
Main address: #1 Bargain Place 18434-1834 Jessup PA
00-742-2263, , service@haband.net
  • 233+9 mobile complaints
  • $12.3K claimed losses
  • $51 average
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  • 21 hours ago
  • Online Shopping
  • Lagos, Lagos
  • 25
Haband - Review from Lagos, Lagos
1 of 2

My Husband experience is to say the least 'SAD'. My order # 9163244 was all rubbish. The two Sara Margin two looked 'used and cheap' colours are faded. The wine colour dress suit was was way off the web picture. The gabardine skirt looks like underwear. I wish ti return them all. Am back in my country as I sent in my mails to you. Total rubbish all. I want a refund as I don't wear secondhanded... Read more

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  • Nov 18
  • Online Shopping
  • Rockland, Maine
  • Clothing
  • 74

I have had many problems with Haband's Customer Service reps. They are almost impossible to understand because of their accent and the way they talk. I have complained quite a few times and spoken with managers there - one time I spoke with 3 separate managers in one day about the same situation and I got three different stories from them. They need to communicate better amongst themselves and... Read more

Was this review helpful? 0 1

     

  • Nov 16
  • Online Shopping
  • Clayton, North Carolina
  • Delivery
  • 55

Receive my order it was broken call to let them know I was told to return the order and my account had been credit and nothing fuller had to be done receive a bill call them again I was told don't worry it has been corrected now got a bill with late charges call again I was told I had talked to the wrong people I should had call the credit department.now I have to pay late charges and I don't... Read more

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  • Nov 15
  • Online Shopping
  • Saint Augustine, Florida
  • Exercise Bike
  • 89

I am a disabled vet, and a vip member of Haband , and have received many awards from Haband for being an excellent customer. Recently I was hospitalized for third time this year. When I got home and put my computer on. You had a quick or some such sale. They were items I wanted for some time. They were a exerciser bicycle ( Gold Violin) , sale $ 26.95, and a wreath for a door which was next to... Read more

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  • Nov 13
  • Online Shopping
  • Portland, Tennessee
  • Online Order
  • 91

Because of a computer glich when I tried enter a code, my order was double entered. I suspected that within a few minutes and called the 800 number and tried to get them to correct it but was told it would not be on their screen for twenty-four hours or more and to call back. When I opened my email I had a confirmation for 2 orders. I called back and asked that a specific order number be... Read more

Was this review helpful? 0 3

     

  • Nov 04
  • Online Shopping
  • Online Order
  • 1
  • 1
  • 118

I tried ordering by phone. All orders by phone go to the office in the Phillipines. I tried 3 times . Each time the their English or understanding of what I said was misunderstood. I called customer help and they said ALL phone orders go through them. Too bad. I would suggest an office in the USA for phone ordering too. They were courteous , but their acccents made it hard for me to... Read more

Was this review helpful? 0 1

     

  • Nov 02
  • Online Shopping
  • Haband Vip
  • 2
  • 2
  • 94

I am being charged 14.97 a month for Haband VIP Plus and do not wish to have it. Please remove me from the list. I am satisfied with the Haband product but do not need to be on this list and do not wish to be charged on my credit card for it each month. I do enjoy the fliers in the mail and would like to keep receiving them and the catalogs. I just do not wish to have this charge. Please... Read more

Was this review helpful? 0 3

     

  • Oct 27
  • Online Shopping
  • Shirts
  • 218

My father placed an order for some shirts from Haband by telephone paying with his credit card. Haband did not put the charge on my father's credit card. Instead, he was issued a Haband credit card that he did not request nor authorize. He called Haband to complain and he told them to cancel the Haband card and put the charge on his credit card. My father was told that they could not do that... Read more

Was this review helpful? 8 1

     

  • Oct 26
  • Online Shopping
  • Vip Program
  • 1
  • 1
  • 85

I was charged a monthly fee of $14.97 for a VIP service which I do not want never agreed to. Following that I filled in a survey form and was offered a watch for free only paying $5.99 for shipping and handling, now I received a charge for $95 for the lousy watch. This company's practices are un-ethical and frankly you get what you pay for their products are substandard and worth half of what was... Read more

Was this review helpful? 2 0

     

  • Oct 15
  • Online Shopping
  • Denver, Colorado
  • Order Process
  • 171

You send ads every week. Business must be slowing.The ads are tempting and maybe your business is even better these days. Whichever. If you have more business, it looks to me like you haven't staffed up to handle it all. When one calls to order they reach a person with difficult-to-understand accents. The background noise that surrounds them is terrible, making it even harder to communicate an... Read more

Was this review helpful? 3 1
 
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