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2.2 Based on 143 reviews
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  • Customers like
    • Good in the past 9
    • Clothing 6
    • Your clothing 5
  • Customers don't like
    • Poor customer service 15
    • Customer service 8
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I am new to Haband. I went to their website to order some things. I received an email saying I would get free shipping with my first order. When I tried to place the order the shipping was still included. After three calls to the call center which is located in the Phillipines (I asked) nothing was ever resolved. The representatives kept saying that I should have received a promotion code in the email. Even reading the text of the email... Read more

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  • From mobile
  • 17 hours ago
  • #886826

I hav had Poor customer service

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  • From mobile
  • 2 days ago
  • #885962

Been a loyal customer for a couple years,spent plenty money.sandles have no padding,shirts shrinkup leather coat new came apart got last order this week and jeans wrong size.returning these items won't fix the problem for the money,not happy with haband. A verry pissed customer

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so I check my checking account yesterday to find a 145.17 charge from this company, I have never heard of them and have never used them before, had to cancel my card and deal with bank to dispute this charge, I called haband and was passed around to 5 different departments, each one seemed to try to get more personal info from me including SS# which I would never give, they looked up my name in system and found nothing, my address and found... Read more

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  • From mobile
  • Jul 13
  • #881867

Bought a flat antenna. It came with no directions and I can't get it to work. I feel as if I have been ripped off

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Customer phone service is terrible. Option 5 results in 7 minutes of advertising with the same offers repeated over and over. Finally spoke with a representative who was frustrating to deal with. Customer phone service is terrible. Option 5 results in 7 minutes of advertising with the same offers repeated over and over. Finally spoke with a representative who was frustrating to deal with. Customer phone service is terrible. Option 5 results in 7... Read more

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i ordered two pair of shoes and received them and really liked them. they were DR then a week or two later i ordered two different shoes and some underwear. received the underwear and told the shoes were back ordered. i received a package thinking it was my shoes. wrong. it was not the shoe i ordered or the size i ordered. so i called customer service waited on phone 45 min. and the girl who did not speak good english told me to... Read more

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Ordered one small item on 5/10 and got confirmation that it was in stock. A few weeks later got a notice that it was backordered. Item finally came on 7/1, the same day I got a card that asked me if I want to cancel. Not only that but the very small item came with about a pound of *** junk paper including more catalogs and paper ads for things like chain saws and electronics. Thanks for the break on the postage, I ended up paying for junk mail.... Read more

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Never had such an incredible and outrageous business experience in my life. Besides the quality of the merchandise they sell - all MADE IN CHINA- the inadequate Invoice/Statement itemizing (no prices are posted for items), the level of customer service (mostly outsourced in other countries), the phone connections etc. it does nothing but waste your time and energy. This was my very first time to do business with them to order items - total... Read more

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Never had such an incredible and outrageous business experience in my life. Besides the quality of the merchandise they sell - all MADE IN CHINA- the inadequate Invoice/Statement itemizing (no prices are posted for items), the level of customer service (mostly outsourced in other countries), the phone connections etc. it does nothing but waste your time and energy. This was my very first time to do business with them to order items - total... Read more

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