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2.2 Based on 144 reviews
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  • Customers like
    • Good in the past 9
    • Clothing 6
    • Your clothing 5
  • Customers don't like
    • Poor customer service 15
    • Customer service 8
    • Telephone service 8

Have difficulty understanding many of your Foriegn speaking CS employees. Last order I tried, I had to talk to three CS Techs before I could understand what was being said. Very Frustrating. I know for profits sake, you transferred all of these jobs from the USA to foriegn countries at the expense of customers having to try and translate what these people are saying. Also, I have heard that you sell your customer service email addresses to... Read more

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My latest experience's with your customer service personel have not been good. I am tired of talking to your Out Sourced employees. My last attempt to order, I could not understand what she was saying so I asked for someone else, and couldn't understand her either. I then to to male and did pretty well with him. I know you outsource these jobs to increase your profits but at the expense of jobs for people in this country that can speak clear... Read more

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I talked to a supervisor, I was told I would get the pants I ordered 8 weeks ago in 3 day's and now i am told they are holding them because they need to check them to make sure they are perfect. They just keep lying and I still do not have the pants. this is one of the worst companies I have ever purchased something from. Once i get my pants will never purchase anything from this company again. I think that your customer service reps should be... Read more

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DO NOT GIVE THIS COMPANY YOUR CREDIT CARD NUMBER. We placed an order in June. It was the only order on this credit card in a very long time. We gave the customer service person the credit card numbers. They kept the numbers and sold them or converted them into a fraudulent credit card. (They cloned/reproduced a fake card with our numbers on it.) SCAMMERS! Do not trust this company. Do not order from them. They are thieves. I called to... Read more

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I am new to Haband. I went to their website to order some things. I received an email saying I would get free shipping with my first order. When I tried to place the order the shipping was still included. After three calls to the call center which is located in the Phillipines (I asked) nothing was ever resolved. The representatives kept saying that I should have received a promotion code in the email. Even reading the text of the email... Read more

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  • From mobile
  • Jul 22
  • #886826

I hav had Poor customer service

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  • From mobile
  • Jul 20
  • #885962

Been a loyal customer for a couple years,spent plenty money.sandles have no padding,shirts shrinkup leather coat new came apart got last order this week and jeans wrong size.returning these items won't fix the problem for the money,not happy with haband. A verry pissed customer

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so I check my checking account yesterday to find a 145.17 charge from this company, I have never heard of them and have never used them before, had to cancel my card and deal with bank to dispute this charge, I called haband and was passed around to 5 different departments, each one seemed to try to get more personal info from me including SS# which I would never give, they looked up my name in system and found nothing, my address and found... Read more

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  • From mobile
  • Jul 13
  • #881867

Bought a flat antenna. It came with no directions and I can't get it to work. I feel as if I have been ripped off

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Customer phone service is terrible. Option 5 results in 7 minutes of advertising with the same offers repeated over and over. Finally spoke with a representative who was frustrating to deal with. Customer phone service is terrible. Option 5 results in 7 minutes of advertising with the same offers repeated over and over. Finally spoke with a representative who was frustrating to deal with. Customer phone service is terrible. Option 5 results in 7... Read more

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