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2.2 Based on 148 reviews
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    • Good in the past 9
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    • Poor customer service 15
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for years me and my family have been ordering from them via phone and on line we must have spent thousands over the years plus purchasing memberships recently i try to place orders on line i cant acess my wish list to order the things i like i call customer service for help they cant even give me an answer but ask me to place an order with them problem is last time i did it they screwed up my whole order and i cant even understand them.... Read more

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Purchased four items - two were OK, but were poor quality for the price I paid for them. As to the other two: Ordered dress shirt - color white. Package said white, but color was actually a bright yellow, a color not offered or advertised. Also I ordered jeans - the package was marked and was labeled as the size I wanted, but did not fit, and could not be worn because of length. Actual length was at least two inches longer than what I had... Read more

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Haband is the sorriest co.i have ever had any dealings with! First the person taking your order treats you like they hate you! Then they won't allow you the discounts they say you are elligable for on the internet! Then when you call to try and get the problem solved, they treat you like your nothing! I have been treated the worst by haband than i have ever been treated by any other co.in all my 60 years on earth! They are the worst!I will never... Read more

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I returned an item for an EXCHANGE. Labeled it that I wanted to exchange for a larger size. Was RETURNED instead then they charged me $9.99 JUST TO RETURN THE *** ITEM. They didn't follow my instructions in the envelope THEN they didn't give me a straight answer over the phone and never answered my question about "Will I get my money back or not?" for the return. They just rushed me off the phone. I went on live chat online to find out what... Read more

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I have 2 pair of Tailgater Jeans in blue denim, with cargo pockets. I would like to get more but someone in a position of authority decided not to make them in blue denim any more. I have tried 2 of your other cargo jeans and I am not happy with them. I only wear them when I am going to do something really messy. Your phone people cannot understand what I am talking about when I ask if there is someone to make a suggestion to. I would really... Read more

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  • From mobile
  • Aug 12
  • #899284

Can you please send a catalog to Donald Graff 1Pioneer place.room 302 Elmhurst TWP Pa 18444. Thank you

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  • From mobile
  • Aug 03
  • #893741

I am a female customer I have purchased items for both men and women yet you NEVER send me any offers for women's clothing what's up with that????

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Have difficulty understanding many of your Foriegn speaking CS employees. Last order I tried, I had to talk to three CS Techs before I could understand what was being said. Very Frustrating. I know for profits sake, you transferred all of these jobs from the USA to foriegn countries at the expense of customers having to try and translate what these people are saying. Also, I have heard that you sell your customer service email addresses to... Read more

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I talked to a supervisor, I was told I would get the pants I ordered 8 weeks ago in 3 day's and now i am told they are holding them because they need to check them to make sure they are perfect. They just keep lying and I still do not have the pants. this is one of the worst companies I have ever purchased something from. Once i get my pants will never purchase anything from this company again. I think that your customer service reps should be... Read more

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DO NOT GIVE THIS COMPANY YOUR CREDIT CARD NUMBER. We placed an order in June. It was the only order on this credit card in a very long time. We gave the customer service person the credit card numbers. They kept the numbers and sold them or converted them into a fraudulent credit card. (They cloned/reproduced a fake card with our numbers on it.) SCAMMERS! Do not trust this company. Do not order from them. They are thieves. I called to... Read more

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