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  • Customers like
    • Good in the past 7
    • Your clothing 5
    • Shoes 4
  • Customers don't like
    • Poor customer service 14
    • Delivery time 7
    • Telephone service 7

I9 TRIED TO ORDER: Haband advert in February American Legion magazine for "3-Season Jackets" @ $19.99 plus S & R @ $5.99 & tax, and your website issues "No Results" I called and got someone (whose English is not too great) and I told her the situation and she kept asking me for an item #. I told her there was none in the advert. But she kept asking me if I typed in the exact item name etc. I... Read more

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I recently received a bill for a Health Connection purchase I apparently made when ordered over the phone. I called the telephone number on the receipt and was told that must have used a coupon and was charged. I am disabled and don't need any services, of which I did not receive information of the purchase. Please do not send any catalogs. blah, blah, blah. blah, blah, blah, blah, blah, blah,... Read more

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I am a very unhappy customer and I will never order from Haband again! I ordered a man's shirt on December 19, 2015 but the shipping address was incomplete and the shirt was returned as insufficient address. (I had the correct information on the order) I sent an email through your customer service correcting the address mistake and gave a new "ship to" address, since this was suppose to be a... Read more

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This is my first order with the company and it will be my last. I just wish I did my research on them before I ordered and saved myself aggravation, headaches, time and money. I ordered 2 pair of jeans and boxers for my son on jan. 18th and here it is feb 4 and they finally have been shipped and I just found out that it was shipped to another address other than what I gave them....and the... Read more

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Ordered two of the same jackets in December. Total did not reflect no shipping charge as posted. Called before I placed the order and said they would adjust.never happened .but for me the bigger issue is talking to people whose first language is not English and can't get what your talking about. There are clearly scripts they stick to and I would bet most of the issues listed are because of... Read more

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  • From mobile
  • Haband
  • Jan 31
  • #781193

After an order for my grandfather he was sent a watch/wallet as a free gift. The watch was a disgrace. Add comment

My mother ordered a pair of boots for my daughter as a Christmas gift. The boots and several items she ordered did not make it from their in time for Christmas actually. When she did get them, they had sent the WRONG boots. When she called and tried to get it taken care of...they wanted to charge HER for THEIR mistake. She would have to pay $10 to return a pair of boots she didn't order to... Read more

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I placed an order over a week ago. So went I called today to check on my order. It has not been sent out yet. Reason being that I was told, is due to the out of stock of two items. Now I am told thar te order "may" go out today or tomorrow. I must now wait another 8 to ten days for my order. If I do not receive my order by the 27th of this month. PLEASE remove me from your mailing list.... Read more

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I had order some things from haband and i didn't like them so i sent them back to them then they had sent me bill state that i owe for that bill i told them i sent it back to them and i shouldn't owe anything to them at all but they keep billing for it the had in enroll in the vip plus to i told them i didn't want it so the where charge me for vip plus and what i had order so i call cancel but... Read more

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I ordered a fleece sweatshirt back in Nov and was told it was on back order. I called about the item today and was told it would not be restocked. I do not appreciate the face that I was not told about this. I had ordered this as a birthday gift and feel that I should have been kept informed of the status of this item. If this is how you operate then things need to change. I am not happy... Read more

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